FAQ

What if I want to return an item? 

You have 30 days from the date of purchase to make a return. No returns made after 30 days from the purchase date will be accepted. You can only return items that are unworn, unwashed, not damaged. Any stains or marks can not be returned. Once your item is received, refunds will be processed within 7 days after we receive your package. Refunds will be issued to the original payment account. Please refer to our Refund Policy to complete a return. 

How can I get in touch if I have a problem with my order? 

• Please utilize the Contact Us page on www.petsnfaith.com Typical response time is within a few hours.

How can I pay for my order? 

We accept the following payments; AmEx, Shop Pay, VISA, MasterCard, AmEx, PayPal, Apple Pay, Google Pay, Meta Pay, Shop Pay, and Klarna.

Will my order arrive all in one parcel? 

Merchandise may be shipped in multiple packages depending on the amount ordered. Tracking numbers will be provided to you at the time of shipment.  

How can I stay in the loop about special offers and deals? 

Please subscribe to join our email lists, Follow us on Instagram, Twitter, and Tik Tok.